Shipping Policy

Last Updated: 26-07-2026

At W.O.G. (Warriors of Green), we're committed to delivering your order with the same care and thoughtfulness that goes into every product we create. This Shipping Policy explains how we process and deliver orders.

Shipping Locations

We currently deliver exclusively within Pune, Maharashtra.

Starting locally allows us to maintain product quality, provide a better customer experience, and continuously improve before expanding to more cities across India.

Order Processing

Orders are typically processed within 24 hours after successful payment.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you'll receive a confirmation email or message with tracking information (where available).

Estimated Delivery Time

Most orders are delivered within:

1–2 business days within Pune.

Delivery timelines are estimates and may vary depending on factors such as weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, W.O.G. may offer free shipping promotions, which will be clearly communicated on our website.

Order Tracking

Once your order has been shipped, you'll receive tracking details via email or SMS (where applicable), allowing you to follow your package until it reaches your doorstep.

Failed Delivery Attempts

Please ensure that the shipping address and contact details provided during checkout are accurate.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, our support team will contact you to arrange the next steps. Additional delivery charges may apply for re-delivery.

Delayed Deliveries

While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact our support team and we'll be happy to assist you.

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or you receive the wrong product, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, kindly include:

• Your order number

• A brief description of the issue

• Clear photographs of the product and packaging

We'll review the issue and work towards an appropriate resolution as quickly as possible.

Cash on Delivery (COD)

At present, Cash on Delivery (COD) is not available.

We currently accept secure online payments through our trusted payment partners to ensure faster order processing and a seamless checkout experience.

Need Help?

If you have any questions about your order or shipping, we're here to help.

Email: support@wog.org.in

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM

A Small Note from W.O.G.

Every order you place supports our mission to make period care more thoughtful, transparent, and accessible. Thank you for being part of the journey. 🌿